Logo featuring a cartoon basset hound above the words "Bath Hound" and the slogan "Your Bath’s Best Friend" on a tiled background.
Logo featuring a cartoon basset hound above the words "Bath Hound" and the slogan "Your Bath’s Best Friend" on a tiled background.
Terms and Conditions

Terms and Conditions

Effective Date: January 1, 2026
Last Updated: January 27, 2026

Thanks for visiting BathHound. We're glad you're here. These Terms and Conditions explain how our website works and what you can expect when you interact with us online or through text messages. We've written this in plain language because legal stuff doesn't have to be confusing.

By using our website or signing up for text messages, you're agreeing to these terms. If something doesn't make sense, reach out to us at [email protected] or call us at 720-792-1113.


1. Website Use

Who Can Use This Site

You must be at least 18 years old to use our website or request services. If you're under 18, please have a parent or guardian contact us on your behalf.

What You Can Do Here

You're welcome to browse our site, read our content, request estimates, book consultations, and learn about bathroom remodeling. You can share our content with others, but please give us credit.

What You Can't Do

Don't use our website to do anything illegal or harmful. That includes:

  • Trying to hack or damage our site
  • Copying our content and claiming it as your own
  • Using our site to spam or harass others
  • Scraping our data with bots or automated tools
  • Submitting false information in forms

We reserve the right to block access if we notice suspicious activity.


2. SMS Text Messaging Terms

When you opt in to receive text messages from BathHound, here's what you need to know:

Your Privacy Matters

The phone number you provide will only be used by BathHound to communicate with you. We won't sell, rent, or share your number with third parties for marketing purposes.

Types of Messages You'll Receive

If you've agreed to receive texts from us, you may get messages about:

  • Appointment reminders and confirmations
  • Updates about your bathroom remodel project
  • Answers to questions you've asked us
  • Helpful tips related to your bathroom
  • Special offers or promotions (only if you've opted in)

Example message:

"Hey there! This is BathHound confirming your free estimate on [Date] at [Time]. We'll see you then! Reply STOP to opt out."

How Often We'll Text

Message frequency varies. During active projects, you might hear from us a few times per week. If you're just browsing, we'll only text when you reach out first or if you've signed up for updates. We won't spam you.

Your Phone Bill

Standard message and data rates apply based on your phone carrier's plan. These charges come from your carrier, not from us. If you're texting from outside the United States, international rates may apply.

How to Opt In

You can choose to receive text messages from BathHound by:

  • Checking the SMS opt-in box on our website forms
  • Texting us first at 720-792-1113
  • Verbally agreeing during a phone conversation with our team
  • Filling out a paper form at a home show or event

When you opt in, we'll send you a confirmation message.

How to Opt Out

You can stop receiving texts anytime. Just reply STOP to any message from us, and we'll remove you from our text list immediately. You'll get one final message confirming you've been removed.

You can also call us at 720-792-1113 or email [email protected] to opt out.

Need Help?

If you're having issues with our text messages or have questions:

  • Reply HELP to any message
  • Visit our website at bathhound.com
  • Call us at 720-792-1113
  • Email [email protected]

Supported Carriers

Our SMS service works with all major carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. If you're having trouble receiving messages, contact your carrier to make sure SMS is enabled on your plan.

Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out anytime by texting STOP
  • Text HELP for assistance or visit bathhound.com/contact
  • Message frequency varies
  • Carriers are not liable for any delayed or undelivered messages.

3. Service Estimates and Pricing

Estimates Are Not Guarantees

When we provide an estimate through our website or during a consultation, it's our best assessment based on the information available. Final pricing may change if we discover additional work is needed once we start your project.

We'll always discuss any price changes with you before proceeding. You'll never be surprised by hidden fees.

Deposit and Payment

Payment terms are outlined in your service agreement, not on this website. We accept multiple payment methods and will discuss options during your consultation.


4. Content and Intellectual Property

Our Content

All content on this website—including text, images, logos, videos, and graphics—is owned by BathHound or our licensors. You can't use our content for commercial purposes without written permission.

You're welcome to:

  • Share links to our articles on social media
  • Reference our content with proper attribution
  • Save content for your personal bathroom remodeling research

You can't:

  • Republish our articles on your own website
  • Use our photos in your marketing materials
  • Remove our branding and claim our content as yours

Your Content

If you submit reviews, photos, testimonials, or other content to us (through our website, social media, or email), you're giving us permission to use that content in our marketing. We'll always give you credit when appropriate.


5. Links to Other Websites

Our website may include links to other sites (like product manufacturers or helpful resources). We don't control those sites and aren't responsible for their content or privacy practices. When you click an external link, you're leaving BathHound's site.


6. Privacy and Data

What We Collect

When you use our website or text us, we may collect:

  • Your name, email, phone number, and address
  • Information about your bathroom remodeling needs
  • Your communication preferences
  • Website usage data (like pages you visit)

How We Use It

We use your information to:

  • Respond to your questions and requests
  • Schedule appointments and consultations
  • Send you updates about your project
  • Improve our website and services
  • Send you helpful content (only if you've opted in)

For complete details, see our Privacy Policy.


7. Disclaimers

Website Availability

We do our best to keep our website running smoothly, but sometimes things happen. We can't guarantee the site will be available 24/7 without interruptions. We may need to take it down for maintenance or updates.

Accuracy of Information

We work hard to keep our website information accurate and up to date. However, bathroom products, building codes, and industry practices can change. Always confirm details with our team during your consultation.

Not Professional Advice

Content on our website is for informational purposes. It's not a substitute for a professional in-home assessment. Every bathroom is different, and what works for one home might not work for another.


8. Limitation of Liability

To the fullest extent permitted by law, BathHound is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or text messaging service.

This includes (but isn't limited to):

  • Lost data or profits
  • Service interruptions
  • Errors in content
  • Decisions you make based on website information

Your actual bathroom remodeling project is covered by our service agreement and Bone-Dry Guarantee, which are separate from these website terms.


9. Service Area

BathHound serves the Metro Denver area including Aurora, Arvada, Lakewood, Centennial, Littleton, Englewood, Westminster, Wheat Ridge, Northglenn, and Boulder. If you're outside our service area and submit a request, we'll let you know honestly rather than waste your time.


10. Changes to These Terms

We may update these Terms and Conditions occasionally to reflect changes in our services, legal requirements, or how we operate. When we make changes, we'll update the "Last Updated" date at the top of this page.

If we make major changes, we'll let you know through our website or via email/text if you're a current customer.

Your continued use of our website after changes means you accept the updated terms.


11. Colorado Law

These Terms and Conditions are governed by Colorado law. If there's ever a dispute, it will be handled in Denver County courts.


12. Contact Us

Got questions about these terms? We're here to help.

BathHound
5700 Washington St
Denver, CO 80216
Email: [email protected]
Phone: 720-792-1113
Website: bathhound.com

You can also reach out through our website contact form or reply to any text message from us.


Quick Summary (The Basics)

  • Be respectful and honest when using our site
  • Your phone number is safe with us—we don't share it
  • You can opt out of texts anytime by replying STOP
  • Our content is ours, but you're welcome to share it with credit
  • Estimates are starting points, not final prices
  • We're based in Denver and serve Metro Denver homeowners
  • We'll always treat you fairly and communicate clearly

Thanks for trusting BathHound with your bathroom remodeling needs. We're here to help.


BathHound
Denver's Most Reliable Bathroom Remodeling Company
720-792-1113 | bathhound.com