Privacy Policy

Effective Date: January 1, 2026

At BathHound, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Name, email address, phone number, and mailing address when you contact us or sign up for our mailing list
• Project details and preferences shared during consultations
• Payment information when you engage our services

Automatically Collected Information:

• Browser type, device information, and IP address
• Pages visited and time spent on our website
• Referral sources and navigation patterns

How We Use Your Information

We use the information we collect to:

• Provide quotes, consultations, and bathroom remodeling services
• Communicate with you about your project, appointments, and service updates
• Send you promotional offers, news, and updates if you've opted in to our mailing list
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our business interests

SMS Text Messaging

If you provide your phone number and opt in to receive text messages from BathHound, please be aware of the following:

• You are consenting to receive messages from BathHound
• Your personal information will not be shared with third parties for marketing purposes
• Message frequency may vary depending on your interactions with us (number of messages per month, week, day, etc., or whether messages are recurring)
• You may reply STOP (or use other keywords) to opt out of future messaging at any time
• You may reply HELP for more information about our text messaging program
• Standard message and data rates may apply based on your mobile carrier's plan
• All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

We will only send you text messages related to your project, appointments, special offers, or other information you've requested. You can opt out at any time by replying STOP to any message.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

• Service providers and contractors who help us operate our business, process payments, or deliver services (all third parties are required to protect your data)
• Legal authorities when required by law or to protect our rights and safety
• Business successors in the event of a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings, but disabling cookies may limit some website functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails by clicking "unsubscribe" in any promotional message
• Opt out of text messages by replying STOP
• Request information about how we use and share your data

To exercise these rights, contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

BathHound
Phone: 720-792-1113
Email: [email protected]
Address: 5700 Washington St, Denver CO 80216

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.